Atome encourages prompt payments and will send you a notification of your upcoming payment 1 day before it is due.
If auto-deduction fails on the due date, your account will be suspended. An admin fee for every late payment will be charged effective 1 May 2023:
Order amounts under $1000, an admin fee of S$15 applies for each late bill payment.
Order amounts above $1000, an admin fee of S$30 applies for each late bill payment.
You will need to pay all outstanding amounts, including the admin fee charged.
We want to get you back on track as soon as possible. You can make payment by logging into your Atome app or by following the link in our reminder notifications. Your Atome account will be restored after all fees and outstanding amounts have been paid.