Managing Orders
- What kind of payment methods are accepted?
- What do I have to do after I have made a purchase?
- Can I make an early repayment?
- What should I do if the automatic deduction fails? (alternative payment methods)
- What happens when I make a late payment?
- May I defer my repayment?
- How do I refund my purchase?
- How does the partial refund work?
- What is “non-refundable” voucher amount?
- What is the processing time for a refund?